Our Team

Activus Connect is a woman and minority owned business, established in 2018. With decades of innovation and experience in providing world class customer experience support to companies large and small, Activus Connect is attracting the most creative, motivated, energetic and talented people in the industry – people who understand that every conversation can make a difference in every person’s life.

Felix A. Serrano

Felix A. Serrano

Co-founder & Chief Executive Officer

Minerva Serrano

Minerva Serrano

Co-founder, President & Chief Financial Officer

Jennifer Strader

Jennifer Strader

Head of North America Operations

Ryan Kwasky

Ryan Kwasky

Technology, Infrastructure & Security

Dawn Nash

Dawn Nash

LEarning & Development

Neeraj K. Thakran

Neeraj K. Thakran

Planning & Optimization

Chris Ann Herron

Chris Ann Herron

Project Management

Advisory Board

Cynthia Artin

Cynthia Artin

President | Artin Arts

Sean Erickson

Sean Erickson

Managing Director | Eventus Solutions Group

Susie Buffam

Susie Buffam

Business Executive and Coach | Glen Pond Partners

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