Join Us

• Desktop or laptop only (Tablets, Win books, Smart devices, Windows Mini PCs, Chromebooks, Virtual Machines, Android systems, VPN or Proxies are NOT compatible)
• Authorized Operating System:
  • Windows 11 (no virtual machines)
  • Mac OS 14 or Newer
• Processor speed: Dual Core 4 GHz or better
• RAM: 8GB or better
• Hard Drive: 20GB or better
• All peripherals must be wired (wireless keyboard, wireless mouse, or wireless headset are NOT allowed)
• Dual monitors – recommended at least 19 inches
• Anti-Virus – Full versions of Windows Defender or Essentials

• Internet speed – download speed 20 MB; upload speed 20 MB
• Internet Service Provider (ISP) must be highly stable with no packet loss and latency under 100ms
• Cable/Broadband, or fiber optics only (Wi-Fi, WiMAX, satellite, dial-up, 5G/10G or other mobile/wireless, and/or hot spots are NOT allowed)
• Home router wired to PC

– During scheduled work hours. Activus Connect requires that the employee’s home internet be used solely for work-related purposes.
– *Having reliable internet is the responsibility of each team member; this is a critical requirement and can lead to removal if not met.

We require a fully wired, USB headset with a built-in microphone and noise cancellation.

Recommended Poly / HP Corded USB Headsets:

• Poly Blackwire 3210 / 3220 – standard wired USB headset
• Poly Blackwire 5210 / 5220 – premium wired USB headset
• Poly Blackwire 8225 – wired USB headset with active noise cancellation

Choose the correct connector/version: USB-A or USB-C

• Is Activus Connect like the other call centers I have worked for?
  • A: Nope!  At Activus Connect we take our brand commitment super seriously, we treat our team members like adults, we hold them accountable to adult standards and we provide access to living wages.
  • A: At Activus Connect we are about action, accountability and amazing experiences.  Our team members can work anywhere but they choose Activus Connect because of our values: Passion, Integrity, Respect, Authenticity and Fun – this is what we live and breathe, and we don’t compromise, ever!
• Is this a contractor or employee-based role?
  • A: This is an employee-based role.
• Is training paid?
  • A: Yes, all training is fully paid.
• Are benefits provided?
  • A: Yes, full time positions will be eligible for benefits
• What benefits do I have access to?
  • PTO: paid time off
  • Medical
  • 401k
  • Access to daily compensation
• Can I work whenever I am available?
  • A: No, you will be required to provide specific availability and you will be scheduled within said availability
• Frequency of pay?
  • A: Biweekly
• Is it mandatory that I have a webcam, and will I really need to use it for regular management interactions?
  • A: Yes.  We use video-based interactions frequently and in order to work for Activus Connect you will need to feel comfortable with live video.
• Will I be compensated in the event my internet or electric service is interrupted?
  • A: No.  Your internet and electric service is your form of transportation to work and reliable transportation is absolutely critical.
• Are there both full time and part time positions available?
  • A: Maybe. Each line of business has its unique requirements and FT/PT will be determined based on business needs.