Partner Q&A: Creating a 40% Drop in Operational Costs in One Month
- Customer Experience
At Activus Connect, we’re always highlighting the benefits of work-at-home customer experience, but it’s really our customers who understand it...
Read MoreCase Study: A Closer Look
- Customer Experience
Maximizing efficiency, reducing costs, and preparing for future successes. The Client Headquartered in Norcross, Georgia, A Closer Look is a...
Read MoreQuick Tips for Boosting Productivity in a Home Working Space
- News Release
Working from home is fast becoming the new normal for people facing Coronavirus lockdowns around the world, presenting significant challenges...
Read MoreEliminate the Single Point of Failure to Reduce Outsourced CX Risk in 2020
- News Release
As the global corporate response to COVID-19 continues, brands are watching their outsourced customer experience partners introduce new work-from-home operations...
Read MoreVirtual Work in Action: Reducing Risk with Work-From-Home CX
- Ambassador Experience
Today’s world faces extraordinary, uncontrollable situations on a regular basis, giving businesses more reason than ever to update their risk...
Read MoreWork-at-Home is the Only Solution for Managing CX During COVID
- News Release
This is not the time for any company or executive to be vaunting the superiority of their respective solutions or...
Read MoreAre You Fit For The Dedicated Work-at-Home Lifestyle?
- Ambassador Experience
Almost everybody dreams of unshackling from the office and working from home full time, but few have what it takes...
Read MoreTop 5 Tools For A Bulletproof Virtual CX Environment
- Customer Experience
Ever since BPOs began experimenting with the work-at-home model, virtual employees have been lumbered with inadequate brick-and-mortar tools that simply...
Read MoreHow SmartVirtual Solves the Perpetual CX Problems in Traditional BPO
- SmartVirtual™
Even though demand for elevated customer experiences is higher than ever, traditional BPO providers risk falling behind as they continue...
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