- Customer Experience
By Sandy Ellis As companies strive to differentiate themselves through consistent and excellent products and services, their ability to infuse...Read More
SmartVirtual™ means empowering people to connect through genuine, positive customer service experiences across a variety of digital and real-world channels.
With Activus Connect Ambassadors in 48 states and Puerto Rico, we provide local solutions, no matter where local is. So when you’ve got a problem in Boston, your CX rep doesn’t sound like they’re sipping Mai Tais on the beach 10,000 miles away.
We didn’t just reinvent the wheel. We also found smarter ways to use it. Our SmartVirtual™ platform is how we’re revolutionizing at-home customer service.
Every time your customers dial your number, visit your site, or chat with your help desk, they're experiencing your brand. Activus Connect Ambassadors are here to make sure that those experiences are positive.
We’re not just filling seats and checking boxes. We’re empowering our Ambassadors to build careers in customer care. When we elevate our virtual workforce, they’re able to elevate your customer experience.
Activus Connect is committed to making the world a better place, one cause at a time.
As mid-market companies seek to provide innovative, impactful customer experiences, their choice of CX delivery partners plays a significant role...Read More
One of the most life-changing benefits of working at home in customer experience is the flexibility to pursue other vocations...Read More