That's what most companies call transforming customers into loyal fans through the power of human connection.
SmartVirtual™ means empowering people to connect through genuine, positive customer service experiences across a variety of digital and real-world channels.
With Activus Connect Ambassadors in 48 states and Puerto Rico, we provide local solutions, no matter where local is. So when you’ve got a problem in Boston, your CX rep doesn’t sound like they’re sipping Mai Tais on the beach 10,000 miles away.
We didn’t just reinvent the wheel. We also found smarter ways to use it. Our SmartVirtual™ platform is how we’re revolutionizing at-home customer service.
Every time your customers dial your number, visit your site, or chat with your help desk, they're experiencing your brand. Activus Connect Ambassadors are here to make sure that those experiences are positive.
Elevating Experiences We’re not just filling seats and checking boxes. We’re empowering our Ambassadors to build careers in customer care. When we elevate our virtual workforce, they’re able to elevate your customer experience.
Inspiring Forward Activus Connect is committed to making the world a better place, one cause at a time.
During these difficult times, people have come to appreciate the support that distant work colleagues can provide, so it’s vital...
Read MoreAt Activus Connect, our SmartVirtual™ business model has enabled us to continuously plan for future growth and expand our CX...
Read MoreOne of the best things about being a 100% SmartVirtual™ company is the freedom to employ people in any location....
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