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Building Brands: A CFO Perspective On CX And The Bottom Line

I am a customer of great brands and I value great customer experiences, especially from those that understand the value of my time and cater to me. I am, like so many others, a modern-day consumer of on-demand, high-touch, value-driven, products, and services – it’s the world that we live in and I love it! As a modern-day consumer…

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When We Are All Connected, We Can Lift Each Other Up

Millions of conversations are happening every second of every day, whether in person, on social media, on messaging apps, on Facetime, or on the phone, and with every one of those conversations people can choose to be humble and kind. It is an honor to interact with people including…

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